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Frequently Asked Questions

How much does shipping cost?
Shipping is FREE within all 50 states! This includes all TVs, soundbars, mounts and accessories. We also ship to Canada for a 10% fee.

How long will it take for my order to arrive?
Most of the products we sell will ship within 1 to 3 business days after your order is placed. The exception is MirageVision and Sealoc TVs, which will typically ship within 5-7 business days.

Free shipping for all TVs usually takes around 3-5 business days depending on where you live. Expedited shipping is available upon request for an additonal fee.

What's included and excluded in the extended warranties?
We offer extended warranties through Consumer Priority Service. Prices are based on the cost of your product(s) and the maximum coverage is up to $8,000 per product.

What's INCLUDED in the coverage:
   • Covers Manufacturer Defects for the Duration of the Coverage
   • Coverage Includes Minimal Moisture Damage, Circuit Board Failure, Heat Issues, and More
   • Zero Deductible
   • 100% Comprehensive Parts and Labor Coverage
   • If We Can't Fix It, We'll Replace It
   • No Lemon Policy
   • Coverage in the U.S. and Canada
   • Fully Renewable, Fully Transferable
   • Hassle-Free ClientCare Claims System
   • Thousands of Authorized Service Centers
   • Residential and Commercial Coverage

What's EXCLUDED in the coverage:
   • Loss/Theft
   • Gross Misuse
   • Accidental Damage (impact/liquid)
   • Water Damage (minimal moisture is covered, excessive moisure is not)
   • Burn-In

How do I sign up for an extended warranty?
You can add an extended warranty to any eligible product on its product page, or you can contact us and we can add an extended warranty to your order seperately.

Can I add an extended warranty to my purchase later?
Yes! You have up to 9 months after your purchase to sign up for an extended warranty.

When does the extended warranty take effect?
Each manufacturer offers at least 1 year of coverage, but with CPS Extended Warranties, you could have up to 5 years of total coverage. For residential customers, the warranty is active starting on the date of the purchase and extended warranty coverage begins on day 366, after the first year of the manufacturer's warranty has ended. For commercial customers, the warranty is active starting on the date of the purchase and extended warranty coverage begins 31 days after purchase.

Do you ship to Canada?
Yes. We ship SunBrite, All Season, Séura, Sealoc and MirageVision products to Canada, however there is a 10% fee to cover additional shipping costs. Buyers in Canada will also be responsible for paying any applicable duties and taxes.

For Samsung, Furrion and Peerless-AV products there are typically additional charges that will be determined once an order is placed. For these products, all applicable duties and taxes will be pre-paid.

Do you offer financing?
Yes. We offer both 0% APR for 12 months and 14.99% APR for 6-60 months. All you have to do is click the "Apply" button on a product page or if you'd like to purchase multiple items, you can complete the form here. Please note that we'll only be able to send your order to the address used in your financing application. Also, we are only able to offer financing to U.S. residents. If you have any questions, please feel free to contact us.

What all will I need for my outdoor TV setup?
There are a number of things you should consider when purchasing an outdoor TV. We have created an Outdoor TV Checklist that can help you decide what you might need when installing your TV outside.

What is isotropic blackout?
For TVs that are not rated for use in full sun, direct sun exposure can cause temporary black spots to appear on the TV's screen (known as isotropic blackout). If this happens, don't fret. You can slightly angle your TV away from the sun, or just wait and the black areas will disappear. This is a common occurrence on all TVs without isotropic blackout prevention. Isotropic blackout prevention technology can be found on most commercial grade models. So if you're going to have your outdoor TV in direct sun, consider choosing a commercial grade model that's meant for full sun use.

What are the benefits of using an outdoor TV ouside over an indoor TV?

TVs that are specifically designed to be used outside have a few key benefits:

• Specifically designed to be enjoyed outdoors.
• Brighter screen to help you view the picture better in bright daylight.
• Engineered to withstand rain, snow, humidity, sprinklers, dust, insects, and many other harsh outdoor elements.
• Warranties that cover the TV being outside, where indoor TV warranties would be void.
• View the top 10 reasons why you should use an outdoor TV ouside HERE.

What's the difference between each of the brands you sell?

All of these TVs are built to be outdoors, however they have all taken a slightly different path to get there.

SunBriteTV builds a weatherproof TV from the ground up. From the very beginning, these TVs are destined to live outside. They also have the widest variety of TVs, from residential TVs intended for shaded areas, to super bright commercial grade TVs with protective glass covering the screen.

All Season Outdoor TVs come in both prosumer and commercial grade versions. All of their TVs are built specifically for the outdoors and can be used in rain, snow and pretty much any other weather condition. They are tested in a wide variety of harsh elements to ensure they can withstand anything they may have to endure. The prosumer Full Bright models have bright 1500 NIT screens, which are over 3 times brighter than comparable outdoor TVs. They also come with a 2 year warranty for peace of mind. All Season Ultra Bright commercial grade TVs are built to be used 24/7 and have super bright 2800 NIT screens. They also include a 2 year warranty.

Peerless-AV also builds their weatherproof TVs from the ground up. They are built specifically to be used outside. Like SunBrite, they feature a rugged aluminum enclosure. Their brightness is in between the SunBriteTV Veranda Series and the SunBriteTV Signature Series.

Samsung is no doubt a household name for a variety of consumer products, however you may not have known they also build commercial grade outdoor displays. These displays are industrial quality and have the longest commercial grade warranty available (3 years). They feature a powder-coated steel enclosure and can last for many years - in any outdoor environment - operating 24/7/365. They also have built-in WiFi and digital signage management hardware and software.

Séura has become an award-winning TV manufacturer offering a full, and constantly evolving, portfolio of mirror and TV solutions with applications in every indoor and outdoor space. Throughout the Séura journey, technology has drastically evolved and become an even larger and more integrated part of everyday life. With that, Séura’s vision has evolved as well. Instead of bridging the gap between design and technology Séura is focused on eliminating it. Working to find the perfect harmony of design and technology in every product and project so that every individual gets the most from every space they're in.

MirageVision, Titan and Sealoc all use indoor TVs and rebuild and re-engineer them to withstand the harsh elements of the outdoors. These are brand new TVs, however they are taken apart, treated, weatherproofed and rebuilt. All three of these brands also add a protective weatherproof coating on all internal components of every TV. The main differences between these three are MirageVision TVs always include a dust cover and usually ship within 2 days. Titan offers the best value available for an outdoor smart TV and usually ship within 5 days. And Sealoc TVs can be available in a wide variety of colors and typically ship within 2-4 days.

MirageVision, Titan and Sealoc also offer commercial grade models that have high brightness displays and are able to operate 24/7.

Furrion offers both partial sun and full shade models. They build their TVs from the ground up to be used outdoors. They're a global company that also builds marine electronics, vehicle electronics, as well as indoor home electronics and appliances.

Have another question? Please don't hesitate to ask.

Contact us!